Tools Used: WordPress, Apache, mysql, ssh, Filezilla

Because of my background in literature and publishing, I’ve had a special interest in ebooks (books in digital form).  Between 2006-8 I  handled the system administration  of a news blog about the publishing industry called TeleRead.  The site used WordPress CMS software, and I handled most of its technical matters. That included:

• Software updates and security patches
• Troubleshooting connection problems and filing trouble tickets with the hosting service
• Handling user management issues and comment moderation
• Handling change management for plugins
• Handling simple problems with CSS and themes  layout
• Performance tuning
• Editorial Brainstorming: new topics, monetizing, improving the user experience, future directions
• Handling the migration to 2 new hosting services

This work was done on a volunteer unpaid basis under the supervision of David Rothman (TeleRead founder).

In addition I’ve contributed articles on various topics related to ebook publishing.  Topics include copyright, ebook conversion software, conference reports, reading culture and emerging business models.

Tools used: Microsoft Office, Gimp Graphics

A recent employer (Enfold Systems) provided consulting services for web site management. My role was to produce end user manuals for individual clients to document advanced system administration tasks. These manuals were narrow in scope and needed to be completed within a defined period of time (usually less than a week).  Deliverables were usually 10+ pages and given to clients in PDF format.

Topics included:

• configuring  a proxy and load-balancing solution on  Linux using open source software (Apache, Varnish, Plone).
• setting up and maintaining a wiki, with usage & usability tips.
• backup and disaster recovery in the event of hardware failure
• other Windows system administration tasks: site migration, performance monitoring, user management.